PhonePe Customer Care | 24×7 Support Helpline Number, Email Id: As we all know that, in Today’s world many peoples are using Digital Wallets & UPI based Application because they get various discounts, cash back & more offers. In the Market there are many players are available like Gpay, HDFC Payzapp, and More. Here in this Article, we will talk about “PhonePe Customer Care Number & Other Ways to Contact there Support”.
They also provide various Services to there Customer’s for Hassle Free Transactions.
1- You can Load Wallet with cash with Lightning Speed.
2- They also accepts various Payment’s Modes like Credit Card, Debit Card and UPI.
3- All Indian Languages are supported in this Application.
4- They also provide various Cash Back Offers.
Their main aim is to eliminate the cash transaction from the economy.
What is Phonepe Customer Care Department?
For easy processing of transaction over, PhonePe there is a department called Customer Support. Its responsibility is to look at all queries and complaints of users. In Addition, they also welcome the valuable suggestion & feedback from there users.
Actually, In a Single Day, many transactions happen’s and there is a chance of failed transactions, application crash, the unnecessary amount deducted and more. So, frequent users should have save “PhonePe Customer Care Number” in their contact list.
Without further I do, lets come to the main point and discuss the ways in order to contact their support team.
Have a seat and scroll down & get all contact alternatives which will connect you to the PhonePe Support for free.
Ways to Contact PhonePe Customer Support
Here, we are sharing the “Step by Step” information and urges PhonePe users to follow them if they wanna contact their support.
1- PhonePe Customer Care Number
In the Market, they are providing services to a) Merchant b) Business & c) Customers.
It is a UPI based application and to use it there are certain factors which should respond at the time of making payment, transferring money and these factors could be the Internet, Mobile App Server, and Bank Server. If any of them stop performing than there could be a chance of Transaction Failed and More.
In that scenario, we recommend all users to make contact with there “PhonePe Customer Care Helpline”.
- PhonePe Customer Care Number- 0124 6789345 (For Customers)
- PhonePe Customer Care Number- 0124 6789400 (For Merchant)
It is the best way to get the instant solution to your all problems. Just dial the preferred helpline and wait for at least 5 to 10 minutes i.e a response time
Note- “PhonePe Customer Care Numbers” works from 7 am to 11 pm on all days. So, don’t call them beyond this timeline.
2- PhonePe Registered and Mailing Office Address & Location
Now, we are sharing the registered and mailing office location where users can visit and send there complaints & feedback in writing. But, you should contact this alternative when you didn’t get proper help from other supports.
Registered Office Address-
FX Mart Private Limited
A 25, Mohan Cooperative Industrial Area New Delhi,
South Delhi – 110044,
India
Mailing Office Address-
Mantri Commercio
Tower A, 4th Floor, B-Wing, 39/5,
Kariyammana Agrahara Village,
Outer Ring Road, Varthur Hobli,
Bellandur, Bangalore – 560103,
India
Those who want to Write there Feedback or there Complaint than they can Mail it to the above Mailing Office Address.
3- PhonePe Customer Care Email Address
Every Day PhonePe App Customer Care Department receives many Email Id’s of many Complaint’s about there Services and they will reply them in 1 or 2 working days.
- Complaint Email Address- [email protected]
- For Business Users, they have also designed a different Email Address i.e [email protected].
- For Merchant Users, they have also designed a different Email Address i.e [email protected].
- Security Related Issues mail all of them to [email protected].
4- PhonePe Mobile Application In-Built Support
Now Day’s, all companies have their “Mobile App” for their mobile users because more than 90% users are using their services via their Smartphones. For their users sake, they have introduced a way to contact “PhonePe Customer Care Support” through their Mobile Application.
Follow the Step by Step Guide to Raise a Ticket.
a- Open the PhonePe Mobile App.
b- Then, Go to “My Account” section & there you will see the list of Topics.
c- Select the Topic which is relevant to your complaint or issue.
d- You will be redirected to the concerns which could be occurred on that topic.
e- If your concern is relevant then select it and you will get the help otherwise click on “Contact Us”.
It is very simple and the main benefit is that you don’t have to waste time in waiting for the “Response Time” if you used the most loved alternative i.e PhonePe Customer Care Number.
We all know that most users utilize PhonePe via their mobile application. By keeping that thing in mind officials have inserted a feature in the app which could directly connect you to the “PhonePe Customer Care Support Department”.
We are sharing the Video which will could be helpful for PhonePe Users.
5- PhonePe Frequently Asked Question (FAQs)
On our viewers demand we are sharing solutions of some queries which has increased in recent months.
According to the Survey, Mostly users called “PhonePe Customer Care Number” in regarding these Questions How to Add Bank Account? How to Pay? and How to Set/Reset your PIN?. To save there a time we are providing steps which will be helpful for all of them.
Query- How to Add Bank Account?
Ans- It is very easy and to implement it. Just follow the below Steps.
1- Open Phonepe Mobile Application and Click on Menu Icon which is at top left corner.
2- Go to Bank Account Section and Click on “Add new Bank Account”.
3- Among the List of Banks, Select the Bank which you want to Link.
4- After that PhonePe app will do the Work and ask you to Set Up a Pin.
5- Then, Please Enter the Last 6 Digits of your ATM/Debit Card with Expiry Date.
6- After that, You will receive an OTP from your Bank.
7- Its Done, You have added your Bank Account to the PhonePe App.
Note-
a- Your Mobile Number should be registered to your Bank Account.
b- In Case no Expiry Dates are shared than Enter 00/49.
Query- How to Pay?
Ans- Its application has different User Interface for Android, iOS, and Web.
Android Users-
1- Select “Pay by PhonePe” from the list of payment options.
2- Then, Login to your Account.
3- Choose the Bank Account from which you wish to Pay.
4- Enter the UPI Pin to complete the Transaction.
iOS Users-
1- Select “Pay by PhonePe” from the list of payment options.
2- Then, Login to your Account.
3- Choose the Bank Account from which you wish to Pay.
4- In the PhonePe App, you will see a request in the pending transaction screen, tap on pay button to proceed.
5- Then, Enter your UPI Pin to complete the Transaction.
Windows Users-
It is same as the iOS Users steps. That’s why we are not sharing its Step’s.
There are other ways also to contact PhonePe App Customer Care Department like Email Id, Office Address, Social Profile Pages and More.
Query- How to Set/Reset your PIN?
Ans- For security reasons, all its users should change its PIN time to time. So, that no one can predict your UPI PIN.
1- Open the Menu Tab which is located at the top right corner of the Screen.
2- Then, Go to “Bank Account” section and linked bank account will be shown.
3- Select the Bank Account for which you want to Set a Pin. If you have already set up a pin then you will see a “Reset” option.
4- Enter the Last 6 Digits and Expiry Dates of your ATM/Debit Card.
5- You will receive a One Time Password (OTP), enter it on the next screen.
6- In the End, Set the New PIN.
If their users have a problem other than above queries than feel free to dial “PhonePe Customer Care Number”.
Query- Transaction failed but amount debited. What should I do?
Ans- This looks a serious concern but it is not because your money is safe in the banking system and it will be revert back to your account within 7-9 working days.
If you didn’t get it after 9 months then you should dial “PhonePe Customer Care Number” or mail them to there Support Email Adress.
Query- Why Send Money Transaction constantly failing again and again?
Ans- There could be various reasons and some of them are shared here.
a- Banks Server is Busy or Offline.
b- Incorrect UPI Pin Number.
c- Incorrect Beneficiary Details.
For more information, you should call at “PhonePe Customer Care Number Helpline”.
Query- Send Money Transaction failed but amount debited, What to do?
Ans- There is no need to do anything because your money will be debited back to your account within 7 to 9 working days. If not than dial “PhonePe Customer Care Number”.
Query- Is there any PhonePe Customer Care Toll-Free Number available, Yes or No?
Ans- No, We have seen many users search for PhonePe Toll-Free Number. But, we want to share that they have not launched any Toll-Free Number. So, don’t waste your time in searching for it.
For more Support Information regarding topics like Security, PhonePe Wallet, UPI, Recharge, Bill Pay, Transaction, Merchants Payment, Refund and more than please visit there FAQ’s page.
Query- Is my money safe in the PhonePe Wallet?
Ans- Yes, your money is totally safe because this is a UPI based online payment system which is regulated by Reserve Bank of India (RBI). It has multiple levels of security also.
Query- What kind of Transaction can be done on PhonePe?
Ans- They accept many payments through their secured network. With PhonePe you can do various recharges and some of them are listed here.
- Payment of Utility Bills
- Recharge of your Mobile, DTH & Etc.
- Payment of Insurance Premium
- Money Transfer between friends and family.
- Wallet Balance withdrawal in your Bank Account.
- Instant Checkout to Grab the Best Deals during Crazy Sale Days.
If anyone of its users faces any problem during recharge then they should dial it’s most used contact alternative i.e “PhonePe Customer Care Number”.
We suggest its users to visit its “Frequently Asked Question (FAQ’s)” page.
6- PhonePe Social Pages Support
We have popular social platforms available and those who are using them they have an upper hand because they can do anything such ask Questions, Share their Experience, Post Complaints and More, on the wall of PhonePe social pages.
The good thing is that, there officials regularly active on these platforms.
- Facebook Page- www.facebook.com/PhonePe-1015973098467408/
- Twitter Page- twitter.com/PhonePe
- Linkedin Page- www.linkedin.com/company-beta/10479149/
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